Version: April 2025
Aligned with: ISO/IEC 27001:2022 (Annex A: A.5.24, A.5.25, A.5.27)
Applies to: All security incidents, incident response team, and management

Purpose
To maintain a comprehensive register of information security incidents, enabling trend analysis, lessons learned, and continuous improvement.

1. Incident Documentation
(Aligned with A.5.25 – Assessment and decision on information security events)

• Comprehensive incident recording and classification
• Timeline documentation and impact assessment
• Response actions and resolution procedures
• Lessons learned and improvement recommendations

2. Incident Analysis
(Aligned with A.5.27 – Learning from information security incidents)

• Root cause analysis and contributing factors
• Trend analysis and pattern identification
• Performance metrics and KPI tracking
• Reporting to management and stakeholders